Shield Insurance Wins Award for Outstanding Omnichannel Integration

Ngern Tid Lor Public Company Limited, also known as TIDLOR led Shield Insurance, its insurance brokerage to win an award in the Outstanding Omnichannel Integration title at the Global Retail Banking Innovation Awards 2024, hosted by The Digital Banker, a leading news agency specializing in financial and banking technology research. This recognition underscores the dedication to innovation and its development of advanced insurance brokerage solutions, enhancing service, sales, and communication channels to deliver exceptional customer experiences.
The company’s seamless omnichannel model supports diverse communication and sales strategies, affirming its leadership in the insurance brokerage business and its commitment to enhancing insurance accessibility through technology. Over the past decade, the company has developed a broad range of insurance products to meet varied customer needs across categories such as automotive, life, and home insurance, available through the following brands:
Over the past six years, the non-life insurance brokerage sector has grown by an average of 47.3% per year—ten times faster than the market average—highlighting the strength and potential of its brokerage business. The company’s 0% cash instalment car insurance service has become a popular choice, setting a new standard within the insurance brokerage industry.
For more information, visit www.prakantidloh.com or contact the Shield Insurance Call Center at 1501, available 24/7.